Because of the nature of our products, we are not able to resell any item once it leaves our shelves and we do not accept returns. By placing your order the product requested was made unavailable to other customers, and for those reasons once your order is placed we are unable to grant any cancellations or refunds, regardless if the order has shipped. We may offer you a store credit in lieu of a refund if the order is not custom made to your request, however, this is entirely at our discretion. We have this policy to maintain the integrity of our prices. Please contact us to inquire about ordering a sample size (if available) to test a product out before you purchase the full size.
Please notify us of any incorrect shipments or issues with your order within 10 days of receipt so we may make the necessary corrections.
Any adjustments made on the customer's behalf for coupon codes not being applied, requests for combined orders or adding to an order will be refunded in the form of a store credit only. Please email us prior to placing your order if there are any concerns.
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